Privacidad (Data Privacy Notice)

Data Protection and Cookie Guidelines

KYOCERA Fineceramics GmbH (hereinafter: KYOCERA) is committed to the protection of your personal data. We will process your personal data in compliance with applicable data protection provisions. Hereinafter we wish to provide you with an overview on how we ensure protection of your personal data and inform you about the types of personal data we process as well the respective purpose and scope. We also explain your rights as a data subject and how you may contact us.

I. Controller/Contact

Controller, according to the applicable data protection law, is

KYOCERA Fineceramics GmbH
Fritz-Müller-Straße 27
73730 Esslingen
Tel.: +49 (0)711 - 93 93 4-0
Fax: +49 (0)711 - 93 93 4-950
E-Mail: webmaster@kyocera.de
Handelsregisternummer: HRB 210 334

Geschäftsführer: Shoichi Aoki, Masafumi Ikeuchi, Ken Ishii, Koichi Kano, Shigeru Koyama, Yusuke Mizukami, Rafael Schroeer, Hideo Tanimoto, Goro Yamaguchi

For any questions you may have regarding the processing of your personal data or data protection in general, please contact us as stated above or write an email at privacy@kyocera.de.

II. Your Rights

The easiest way to exercise your legitimate rights is to contact the above-stated address. Every data subject has the following rights:

  • right of access (Art. 15 GDPR)
  • right to rectification of inaccurate data (Art. 16 GDPR)
  • right to erasure (Art. 17 GDPR)
  • right to restriction of processing of personal data (Art. 18 GDPR)
  • right to data portability (Art. 20 GDPR)
  • right to lodge a complaint with a data protection authority (Art. 77 GDPR).

You may object to the processing of personal data for marketing purposes, including the analysis of customer data or the transfer of data to third parties for marketing purposes, at any time without stating reasons.

Moreover, every data subject has a general right to object (cf. Art. 21, para. 1 GDPR). In such cases, respective reasons must be stated for the objection to the data processing. To the extent the data processing is carried out on the basis of consent, your consent can be revoked at any time with future effect. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until revocation.

III. Processing of personal data by KYOCERA

We want to give you an overview on how we assure the protection of your personal data when accessing our website and which data we process for which purposes and to which extent.

1. Data processing – offers on our website

When accessing our website, information of general nature will be processed. These information (server logfiles) contain, e.g., the type of web browser, used operating system, your Internet Service Provider’s domain name etc. Furthermore, your IP Address is transferred and used to offer our website information. This information is necessary to show the website content properly and is regularly processed when using the internet.

According to our IT security concept, logfile data will be generally stored for a timeframe of four weeks, e.g. to realize and analyze attacks on our website. The legal basis is Art. 6, para. 1, sentence 1, letter f GDPR.

2. Your requests

If you send us a request by mail or our contact form, we will process your stated data to answer your request. We store your request for a storage period depending on your type of request and  purpose for data processing. Details regarding the storage period and legal basis are described in this document depending on the purpose.

3. Notes on security

We have implemented technical and operational security measures on our website to protect the personal data stored by us against unauthorised access by third parties, loss or misuse, and to ensure safe data transfers.

We have to advise you, however, that owing to the structure of the internet, unwarranted access by third parties may occur. It is therefore also your responsibility to protect your data against misuse by using encryption or other appropriate safeguards. Without appropriate security measures, transmitted data might be read by third parties; this applies in particular to unencrypted data, even if sent via e-mail.

IV. Our Cookie directive

1. General Information regarding the use of cookies on our website

Our website uses various cookies. Cookies are small text file that are stored on your computer and saved in your browser. We use cookies with the aim to make our offer more user-friendly, more effective, and more secure. We use so-called temporary cookies, which are automatically deleted when you shut down your browser (“session cookies”), as well as persistent (permanent) cookies. Cookies help us to constantly improve our offers.

You can decide, whether you want to allow the setting of cookies. You can change your settings in the browser settings. Your options are to allow all cookies, to be informed when cookies are set, or to allow no cookies at all. If you opt for the third alternative, you may not be able to use our internet offers to the full extent.

When using cookies, we differentiate between necessary cookies and cookies for further purposes (access counting, advertising):

2. Cookies that are indispensable for the use of our website   

We use session cookies that are indispensable for the use of our website. These include cookies that enable us to recognise you when you visit our site for a single session. These session cookies help to make our site more secure, e.g. by ensuring safe operation of the shopping cart function and payment processes. The legal basis for this data processing is Art. 6 para. 1, sentence 1, letter f GDPR.

3. Use of cookies with your prior consent

Hereinafter, we provide you with an overview of the cookies we use if we have obtained your respective consent upon access to our website (Art. 6 para. 1,  sentence 1, letter a GDPR). These cookies are used for the purpose of analysing user behaviour and for marketing purposes. Respective opt-out options are included in each description.

a. Use of cookies to analyse usage behaviour (tracking)

The use of tracking cookies allows us to “recognise” users when they revisit our website and to allocate usage events to an internal indicator (pseudonym). Thus, we can capture and analyse the repeated access to our website.

We use the following tracking cookies:

Tracking with Google Analytics

This website uses Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and facilitate an analysis of your use of our website. The information about your use of this website generated by the cookie is usually transferred to a Google server in the U.S.A. and stored there. Since we have activated IP anonymisation on our website, Google will shorten your IP address within the member states of the European Union and contracting states of the agreement of the European Economic Area. Only in exceptional cases will your full IP address will be transferred to a server of Google in the U.S.A. and shortened there. Google uses this information on our behalf to analyse your use of this website, to compile reports on website activities and to provide additional services related to website and internet use. The IP address transferred by your browser in the context of Google Analytics will not be merged with other data of Google.

You can prevent the storage of cookies by adjusting the settings of your browser accordingly. Please note, however, that in such case you may not be able to use all functions of our website to their full extent. Moreover, you can prevent the collection of data related to your use of the website generated by the cookie (including your IP address) and the processing of such data by Google by downloading and installing the browser plugin available at: http://tools.google.com/dlpage/gaoptout?hl=de 

We use Google Analytics to analyse and constantly improve the use of our website. The resulting statistics help us to improve our offer and make it more attractive for our users. For exceptional cases where personal data is transferred to the U.S.A., Google has accepted the provisions of the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework . The legal basis for the storage of the cookie is consent pursuant to Art. 6 (1) sentence 1 letter a GDPR. The further evaluation of the collected data with the help of Google Analytics for a period of up to 26 months is based on Art. 6 (1) sentence 1 letter f GDPR.

For further information please also refer to http://tools.google.com/dlpage/gaoptout?hl=de;  and https://www.google.de/intl/de/policies/privacy/  (general information on Google Analytics and data protection).

Data Privacy Guidelines in Business Relationships

Data Privacy Guidelines of KYOCERA Fineceramics Group

This document explains which of your personal data we process if you contact us or if a business relationship exists between your company and us. With this information – applicable as of 25 May 2018 – we want to fulfil our obligations pursuant to the EU General Data Protection Regulation (GDPR) and inform you in a transparent way about our data processing.

Controller pursuant to Art. 4 no. 7 GDPR is one of the below KYOCERA Fineceramics Group entities (hereinafter: KFG Group):

KYOCERA Fineceramics GmbH
Address: Fritz-Müller-Str. 27, 73730 Esslingen, Germany

KYOCERA Fineceramics Italy S.r.l.
Address: Via Torino 51, 20123 Milan, Italy

KYOCERA Fineceramics S.A.S.
Address: Parc Icade Orly – Rungis, 21 rue de Villeneuve, 94150  Rungis, France

KYOCERA Fineceramics Ltd.
Address: Prospect House, Archipelago, Lyon Way, Frimley, Surrey GU16, 7ER, England

KYOCERA Display Europe GmbH
Address: Waldstrasse 41, 63128 Dietzenbach, Germany 

For questions regarding the processing of your personal data by us or data protection in general, please contact us via an email to privacy@kyocera.de (for KYOCERA Display Europe GmbH - privacy@kyocera-display.eu).

I. Your personal data processed by us

Personal data means any information relating to an identified or identifiable natural person. This includes, e.g., your name, your (professional) contact details, company affiliation, and your interactions/activities with us.

We will process the data you provide to us in connection with requests or within the scope of existing contractual relationships. In addition to your professional contact details, this includes in particular all information exchanged, like emails, orders, requests regarding our products, or payment data. In case of a current business relationship, you have to provide the personal data required for the preparation and performance of contracts or data which we are obliged to process pursuant to statutory provisions; otherwise we cannot fulfil the contracts.

II. Scope and purposes of the data processing

1. Contractual performance

KFG Group will process the data provided in connection with the placing of orders for the purpose of contractual performance. In this context, we may also engage specialised service providers. The processing of data for contractual performance comprises the use of the data for rendering contractually agreed services, including the provision of services within the framework of service contracts or the processing of warranty claims. In connection with financing enquiries, KFG Group may use the data required for preparing an offer and, to the extent required, forward it to the contractual partners. Further details on the purposes are included in the respective contract documents. The legal basis for this data processing is Art. 6 para.1, sentence 1, letter b GDPR.

The data collected by KFG Group regarding product purchases or the use of services may also be transferred to external auditors and/or tax consultants of KFG Group for purposes of auditing and consulting. The data collected by KFG Group for the purpose of contractual performance will remain stored in its operating systems as long as any warranty claims or other purposes under these data privacy guidelines continue to exist. Thereafter, such personal data subject to retention obligations applicable in the concerning country of the KFG Group entity will be archived and deleted upon expiry of the respective retention periods. All other data will be deleted immediately, unless further purposes exist pursuant to these data privacy guidelines. The legal bases for this data processing are Art. 6 para. 1, sentence 1, letter b GDPR with respect to warranty claims and Art. 6 para. 1, sentence 1, letter c GDPR with respect to compliance with legal obligations.

2. Verification of address and credit rating

To verify your address and creditworthiness KFG Group may access data that is stored in databases by credit agencies and credit insurances regarding your company’s address and credit rating, including data ascertained on the basis of mathematical statistical techniques (scoring). This will be the case if the conclusion of a contract involves an economical risk for KFG Group and it wants to hedge itself by checking your credit rating. With the help of this information, KFG Group will be able to grant credits for the delivery of goods or services.

The following companies provide addresses and credit rating data to KFG Group:

Credit agencies: Creditsafe and Bisnode

Credit insurances: Atradius and Euler Hermes

The information provided by credit agencies and credit insurances and your payment history with us will be evaluated by KFG Group to establish a separate internal rating as a basis for the granting of a credit line. The credit rating data will be deleted 5 years after the last delivery of goods. This data processing is carried out on the basis of Art. 6, para. 1, sentence 1 letter f GDPR, with the purpose of providing you with a credit for the delivery of goods or services.

3. Use of data by KFG Group for marketing purposes

KFG Group and service providers engaged and controlled by it (printers, letter shops, etc.) may use your name and address to contact you for marketing purposes within the framework of a current business relationship or as a prospective customer. Likewise, data provided within the scope of a current business relationship (e.g. contact details, purchased products, services ordered, etc.) will be used for marketing purposes. KFG Group will provide further information about products and services of KFG Group and carry out analyses for marketing purposes (so-called marketing scoring). In addition, data obtained by KFG Group on the basis of your consent may be used for data analyses for marketing purposes. With this marketing approach we want to ensure that you are always informed about recent developments and that we can provide you with the services you need, and thus establish a long-lasting business relationship.

KFG Group may use your telephone number for marketing purposes, provided we have obtained your consent or the requirements for presumed consent are fulfilled – e.g. current business relationship or prior contact. Moreover, KFG Group may use the email addresses collected upon the conclusion of contract for the promotion of similar offers. You may, of course, object to such marketing communications, and such right will be pointed out in each individual case.

To achieve the goals associated with the use for marketing purposes, we will process the respective data as long as you continue to be our customer, except where we obtain your consent for a use beyond such period or data are subject to statutory retention obligations. In the latter case, the data will be deleted upon expiry of the respective retention period. If you exert your right to object – for more detailed information please see clause IV. below – this may result in a shorter processing period.

The legal basis for the use of data for marketing purposes is Art. 6, para. 1, sentence 1, letter f GDPR or, if we have obtained your consent, Art. 6, para. 1, sentence 1, letter a GDPR. Further information regarding the use for marketing purposes and in particular your right to object is provided below.

4. Processing of personal data for compliance with legal obligations

Like every company in Europe, KFG Group is subject to various legal obligations to verify the data of its customers and business partners. In this context, we will only process your personal data to the extent required by statutory provisions. In order to comply with legal obligations, it may be necessary to process your data partially automatically to evaluate personal aspects (profiling). Unless you are expressly informed, automated individual decisions are made. The legal basis is Article 6, paragraph 1, sentence 1, letter c GDPR in conjunction with respectively applicable legal provisions.

The respective legal requirements relate in particular to:

  • prevention of fraud and money laundering
  • monitoring and reporting obligations under tax law
  • assessment and management of risks within the Group
  • sanction lists.

III. Transfer of data within KFG Group

KFG Group may transfer your core data (e.g. company name, contact person, address, contact details like phone number and email address) to other companies within KFG Group, to KYOCERA Corporation (Address: 6 Takeda, Tobadono-cho, Fushimi-ku, Kyoto 612-8501, Japan, Tel. +81 75 604 3500; fax +81 75 604 3501) (hereinafter: KC) and to KYOCERA Display Corporation (Address: 641-1 Ichimiyake, Yasu City, Shiga Prefecture, 520-2362 Japan Tel. +81 75 604 3500; fax +81 75 604 3501) (hereinafter: KYD) and/or update such data to ensure that uniform core data are available to all KFG Group companies, KC or KYD if involved in a transaction with you (e.g. processing of a contract). This simplifies our internal processes and will save you the trouble of having to provide your core data again when contacting another KYOCERA Group company. The legal basis for this data processing is Art. 6, para. 1, sentence 1, letter b or f GDPR. Your rights are protected by internal contractual regulations that guarantee high data protection standards.

In addition to core data, we may also transfer order data to other KFG Group companies, KC or KYD if this is required to process your order. The products of KFG Group are manufactured by different KYOCERA companies (mostly KC), in which case your data may be transferred to simplify order processing and delivery. You will be informed about any transfers upon conclusion of the contract. The legal basis for this processing is Art. 6 para., 1 sentence, 1 letter b GDPR.

As a result, your core data may also be processed by KYOCERA companies in countries outside the European Union (EU) or the European Economic Area (EEA). To the extent the respective country is not recognised by the EU Commission as providing an adequate level of data protection, we have implemented contractual safeguards, by the conclusion of EU model clauses.

IV. Your Rights

The easiest way to exercise your legitimate rights is to contact the above-stated address. Every data subject has the following rights:

  • right of access (Art. 15 GDPR)
  • right to rectification of inaccurate data (Art. 16 GDPR)
  • right to erasure (Art. 17 GDPR)
  • right to restriction of processing of personal data (Art. 18 GDPR)
  • right to data portability (Art. 20 GDPR)
  • right to lodge a complaint with a data protection authority (Art. 77 GDPR).

You may object to the processing of personal data for marketing purposes, including the analysis of customer data or the transfer of data to third parties for marketing purposes, at any time without stating reasons.

Moreover, every data subject has a general right to object (cf. Art. 21, para. 1 GDPR). In such cases, respective reasons must be stated for the objection to the data processing. To the extent the data processing is carried out on the basis of consent, your consent can be revoked at any time with future effect. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until revocation.

Ultima actualización: Mayo 2018

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